Clients reviews about DigaCore Technology Consulting

I have had the pleasure of having two DigaCore Tech's (Josh & Drew) work with me to correct issues I was having with my laptop and desktop computers at work. Each computer had a separate issue. Both techs were knowledgeable, friendly and professional. All of the issues I was having were fixed quickly and expertly. They were able to fix some of the problems remotely and immediately. The other issues that could not be fixed remotely, were fixed by the tech that arrived within a couple of days. I was completely satisfied with their customer service and professionalism and will continue to reach out to them without hesitation when I am in need of help with my computer and/or WIFI. Thank you Josh & Drew for all of your help, everything you did was greatly appreciated! Diane Sarno :) ~ Diane S

I’d like to thank Jeremy for his outstanding support during a recent time-sensitive technical issue. He responded quickly, identified the problem with confidence, and resolved it efficiently, helping us avoid major delays. Jeremy’s professionalism, strong communication, and technical expertise stood out throughout the entire process. He kept everyone informed and handled the situation with a calm, capable approach. His support made a big difference, and we’re fortunate to have him as part of the team. Jeremy has helped me in the past with an issues as well, and when he was the individual assigned to my case, I had the utmost confidence that he would be able to remedy this situation. Thank you for all you do! ~ Andrew

I would like to give a personal shout out to Ebrahim Sait from the DigaCore team. He was called for what should have been a routine fix, but of course my computer couldn't be as simple and cooperative as it should be. Ebrahim stuck with me without giving up and tried multiple different avenues to ensure the problem was fixed. He even let me keep the service ticket open until I could test it out on my own time to ensure the problem was fully fixed before closing out the job. I greatly appreciate the thoroughness and commitment to fixing the issue and seeing it all the way through! THANK YOU! ~ Victoria D

DigaCore is amazing! My work laptop was getting slow and sluggish. I put in a ticket on Thursday morning. By noon I was on the phone with a technician who was attempting to figure out the issue. Once he ran all of the diagnostics, he put a ticket in for a new laptop (mine was 5 years old). I received my new laptop the next morning. When I started it up, there was no sound (this is pretty important since I do many telehealth appointments). I called in and in a matter of 30 minutes the sound issue was fixed. Thanks for all of your help! ~ Barb L

I’m the maintenance director at Langdon Place ok Keene and we recently changed ownership. We had our IT company switched to Digacore. Michelle Chumash and Jaryan did an excellent job swapping us over. Very professional, organized and even cleaned up after themselves. I would definitely recommend them for any installation. Thank you Michelle and Jaryan, y’all did great. Now if your company follows up with the great service you two provided, then we’re in good hands.💪🏻 Thank you ~ dan b

I am absolutely thrilled with the exceptional service and top-notch products I received from DigaCore technology! Their team went above and beyond to understand my needs and provided tailored solutions that exceeded my expectations. The quality of their work is outstanding, and their professionalism is second to none. I highly recommend DigaCore technology to anyone looking for reliable and expert technology services. 5 stars isn't enough - I'd give them 10 stars if I could! ~ Stephanie H

I have had the opportunity to use Digicore to help me navigate my computer system at work. They have been very responsive, prompt and courteous to find a file, teach me a process or explain in simple language without making me feel stupid. I phoned in for a problem of a missing page. I first spoke with technician Marcus Grant. He tried everything he could to find the page. He was very kind and considerate and even called back to find out additional information. When he could not find the problem he passed it on to technician Aaron Beverett who was able to find the page and return it to the spot we were accessing it before the problem. I have to say that both Marcus and Aaron listened to my issues and never treated me as if I made a dumb mistake. I appreciate that so much when having to call tech support for an issue. I also appreciated that Marcus actually asked me to show him exactly what I would usually do while he watched me so that he could better understand the issue and appreciate the importance of this one page. When he couldn't fix it, he passed it off to Aaron who found the page and replaced it. ~ Stephanie P

During a huge transition with IT companies I would love to give a huge shout out to Michelle C, Mike Wolf, Mike Watson, Patrick Spence, and Shayon. They made this transition experience so simple and quick. They had such patience as many of us were having a break down over loosing everything on our computers that we are used to just opening and using. We can’t thank you guys enough for making us feel comfortable sitting back at our desk. ~ tiffany c

Robert Freeman, with Digacore, was awesome in assisting me in getting my monitor connected and working properly. He took me step by step and showed me exactly what I needed. He even went so far as finding the item and making sure it was available in the store before I picked it up. Robert also followed up with me to make sure that what he suggested worked. Thank you Digacore for having such a wonderful employee. ~ Rachia S

If you get Shawn Joseph Campbell ! Just know your going to have a great experience he was amazing ! Kind, caring , supportive and understanding ! I have BAD anxiety on the phone he made me feel at ease worked through my email issues. He was patient with me which was a blessing ! Love love love !!! Much love towards this company for having such amazing staff !!! THANK YOU ~ Adrianna B

Michelle C did a fantastic job. 3 days on the phone with the fax machine manufacturer and service provider, neither one was helpful. The initial level 1 tech couldn't figure it out. Michelle C took about 5 minutes to resolve the issue then stayed on the phone with me for another 20 mins making sure all of the machines were functioning properly. She was fantastic and very polite. 10/10 for her. ~ Josh R

DigaCore always responds timely to requests. Most of my requests are completed in a matter of hours. If not the technician follows up until the request is complete. My most recent request was completed by Raffael. He was very efficient. I sent an email and within the hour, my request was complete. I would definitely recommend DigaCore's services to anyone. ~ Marian P

My interaction with DigaCore for assistance I needed with access to a laptop at work was great. From Dawn who answered my call, to Robert who assisted with the step by step process my experience was nothing less than stellar. They were both friendly and helpful. I would recommend them to anyone needing their services. Thank you DigaCore for coming through in my moment of need. ~ Connie W

Raffael Azevedo has now helped me twice. Once with being on the phone with me for over an hour getting all my computers hooked up to the printer and then yesterday helping me get a therapist connected and he is GREAT!!! Give that man a RAISE!!!! Every time I have had to encounter DigaCore it has been easy and quick and they have figured out the issues and solved them. HIGHLY RECOMMEND! ~ Alishia A

I was not able to print anything from my computer. I called DigaCore Tecnology Technologyand worked with Raffael A to fix the problem. He had to delete a program and re-install it. He was very efficient and corrected the problem quickly so that I could finish a project. The staff at DigaCore Technology are always efficient and don't make me feel like an idiot. Highly recommend this company. ~ Stephanie P

Just wanted to leave a review and say thank you so much to Michelle C. After a horrifying several hours of trying to troubleshoot the issues we were having with our documentation system I was connected to Michelle and she was able to help us solve the problem and get back up and running! Thanks again Michelle, you may have possibly saved me from going insane! lol ~ Jim H

We were having difficulty with 2 of our laptops in our department. Reached out to DigaCore and Lane Pace was assigned my case. He clearly went above and beyond trying to help us figure out the source of the problem coming back a few days later with the fix! Extremely happy with the professionalism and follow through by Lane. ~ J. C

Tom D. is so awesome! He is always so helpful in the office with everything from headset connections to back end troubleshooting! He is always so kind and patient and so knowledgeable about all things tech! Me and my team are so blessed to have Tom in the office with us he is literally an angel sent from tech heaven!! ~ Paige F

I HAVE to give Santino G. a shout out!!! He is always so quick to respond and figures out the issue right away. He never sits still and works so hard all day. Our office would struggle without him. He is patient and friendly, handling all types of personalities and issues with positivity and urgency. Having him in the office is so helpful!!! ~ Emily W

Michelle C was amazing! She was professional and explained the process so that we knew what to expect. Michelle communicated the whole time about the timeline, what to expect and we were back in business in a short period of time. Thank you Michelle for a great experience with your company. Kathleen- Director of ADHS. ~ Kathleen D

I wasn't available when Amaan Kashmiri returned my call to troubleshoot, so I asked if he could call me the next day, and to my surprise, he did. Amaan was nice, knowledgeable, and thorough. The issue was fixed quickly, and he showed me what to do if it happened again. I'm very pleased with my Digicore experience. --J. Cruz ~ Jay C

Quentin M. helped me immensely today! Joe has also been super helpful throughout our migration process! Digacore always gives fast, outstanding, service and is always courteous. They do whatever they need to do to get the problem solved quickly and their follow-up is amazing. Thank you Digacore for all you do for Oakwood HRC and Hill Valley! ~ Lisa D

Digicore manages our small business's network and is very responsive. On average the tickets I submit are resolved within an hour. They monitor requests closely whether received electronically or over the phone. They always keep us posted on longer projects. They're friendly, professional and thorough. Two thumbs up for Digicore! ~ Paul D

Absolutely thrilled with my experience with this IT company! The staff is exceptionally knowledgeable and friendly, and their response time is impressively fast. They resolved my issues promptly and efficiently. Highly recommend for anyone in need of top-notch IT services! ~ shlomo c

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